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The season pass warranty includes a snow conditions warranty. If you are not happy with the conditions of the snow (until 10th July 2026) you may transfer your Season Pass to the 2027 season.
If you need to claim against your warranty for what you believe to be marginal snow conditions, or you have suffered an injury that prevents you from skiing/snowboarding, we must receive your request in writing by 10th July 2026 via email communication to office@skiporters.co.nz
We will not accept warranty claims after 10th July 2026.
All 2026 warranties are valid for the 2026 winter season. The applicable value/pass purchased may be uptaken in the 2027 season provided all warranty terms and conditions have been met.
If the warranty is not used in the 2026 season, the warranty expires on 12th July 2026.
Should the warranty be claimed during the 2026 season and the pass transferred to the following season, the warranty shall then expire and no further transfer of the initially purchased season pass may occur thereafter.